247 Games Privacy Policy – Your data is completely safe with us

1 Introduction & Scope

247 Games An internationally licensed online gaming platform serving users in Bangladesh and beyond. This Privacy Policy applies when you:

• Our Website 247games.ws Visit.
• You download and use our mobile app.
• You create an account, log in, or use any of our services.
• You contact our customer support.
• You participate in our promotional activities.

This policy is built on internationally recognized standards for personal data protection. We follow the core principles of GDPR, while giving equal weight to applicable local laws and regulations in Bangladesh.

2 What Information We Collect

247 Games Only the information that is strictly necessary is collected — nothing more. We gather two types of data: what you provide directly, and what is collected automatically.

3 Purpose of data collection

247 Games Your data is used only for specific, legitimate purposes. No information is used beyond its intended purpose:

• Account management: To handle registration, login, account verification, and security.
• Transaction Processing: To process deposits and withdrawals and maintain records of financial transactions.
• Customer support: To resolve your issues and manage support tickets.
• Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
• Legal compliance: To comply with licensing authority guidelines and legal requirements.
• Service improvement: To improve your experience and help us develop new features.
• Promotional Communications: To keep you informed about bonuses and offers, but only with your consent.
• Responsible Gaming: To detect patterns of excessive play and offer timely support.

4 Cookies & Tracking Technologies

247 GamesThe website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies: These are required for login sessions and site security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Remembers your preferences such as language, theme, and similar settings.
• Analytics Cookies: Used to identify which pages receive the most traffic, helping us improve our services.
• Marketing Cookies: Used solely with your consent to show you relevant advertisements.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work correctly.

5 Data Sharing Policy

247 Games Your data is never sold or shared unlawfully. However, it may be shared in the following limited circumstances:

• Payment providers: Only the minimum necessary data is shared to process transactions via bKash, Nagad, and Rocket.
• Identity verification provider: With accredited verification providers as part of the KYC process.
• Law enforcement: In response to a court order or a lawful request from a government authority.
• Licensing authority: To regulatory authorities for compliance with gaming license requirements.
• Technology Partners: Technology partners contracted to operate the platform — all bound by strict confidentiality agreements.

6 Data Retention Period

247 Games Your data is retained only for as long as necessary. All information is kept while your account remains active. Even after account closure, certain data may be retained for a specified period to meet legal obligations.

Once the retention period expires, your data is securely deleted or anonymized.

7 Security Measures

247 Games We use industry-leading security technology to protect your data. Our security framework includes:

• 256-bit SSL/TLS Encryption: All communications are encrypted and cannot be intercepted by any third party.
• Two-factor authentication (2FA): An extra layer of security at login.
• Firewall & DDoS protection: Our servers are protected against external cyber attacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Restricted access: Only authorized personnel have access to data where necessary.
• Automated threat detection: Unusual activity is automatically flagged and acted upon immediately.

8 Your rights

247 GamesAs a user, you have full rights over your personal data. Your key rights are outlined below:

To exercise these rights support@247games.wsto send us an email. We will respond within 30 business days. Please note that due to legal obligations, some data may not be erasable – in such cases, we will explain the reason.

9 Children's privacy

247 Games Strictly for users aged 18 and above. We never knowingly collect personal information from minors.

• Age is verified at registration, and accounts for users under 18 are not accepted.
• If we become aware that a minor's data has been collected, the account will be immediately closed and the data deleted.
• If parents have concerns support@247games.wsto reach us. We will take prompt action.

10 Policy updates

This Privacy Policy may be updated from time to time due to business changes, new technologies, or changes in law. When updates are made:

• The updated version will be published on this page and the "Last updated" date will change accordingly.
• For significant changes, a notification will be sent to your registered email or displayed on the platform.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you will have the option to close your account.

We recommend revisiting this page from time to time to stay up to date with any changes.

11 Contact Us

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@247games.ws
• Live Chat: Click the chat button in the bottom right corner of the site
• Hours: 24/7, seven days a week

For more information, visit our FAQ Page or Terms & Conditions View page.